FAQ

Sneak is a zero-sugar energy formula with natural caffeine, focus-boosting nootropics and other active ingredients to keep you sharp. Available in powdered form or ready-to-drink cans, both options offer a powerful boost that keeps you alert and focused - and our flavours are unmatched.

Every serving of Sneak contains 150mg of natural caffeine, plus vitamins, minerals, amino acids and electrolytes. There’s no sugar in Sneak, and we only use natural colours and flavours.

We think we’ve got the perfect Sneak nailed. Add one scoop or sachet of Sneak to 300-400ml of water and shake. Drop in some ice for extra refreshment, and feel free to experiment with water ratios to find what suits you. You’re in control!

You can head to our tracking page to track your order, and you can track by logging into your Sneak Account. You’ll receive an email with the tracking information you need when your order has been dispatched.

Please note that if you place your order over the weekend, tracking information may come a little later, as dispatch times can vary.

Sneak Energy and Hydrate products are vegan, except for tubs marked as US Editions, sachets marked with *, and 12 pack cans with Brainberry.

Sneak Eats meals are vegetarian.

Yes - Sneak contains acesulfame K and sucralose.

We don’t recommend Sneak to anyone who needs to watch their caffeine intake. That includes children, as well as those who are pregnant or breastfeeding, and anyone who’s been advised to avoid caffeine due to a health condition. If you’re unsure of whether Sneak is for you, always check the label carefully, and we’d recommend checking with a medical professional.

We recommend consuming within 3 months after opening. Keep your tub in a dry area, sealed, and with the silica gel pack still inside to ensure your powder remains in great condition.

Our Hydrate range is a caffeine-free version of Sneak, with some extra ingredients to offer a totally different kind of boost.

As well as the usual vitamins, minerals and amino acids you’ll find in Sneak, Hydrate contains Ashwagandha for a more peaceful mind, and CocoMineral, which helps boost hydration levels.

We recommend no more than three servings. You can drink Hydrate in addition to your regular Sneak servings.

It's totally at the customer's discretion - but due to the presence of Ashwagandha and other botanicals, we can't recommend Sneak Hydrate for children, or anyone who is pregnant or breastfeeding. If you're taking any medication, we'd also advise you check with your doctor for any interactions. We can't provide individual medical advice and we don't know your personal history, so always best to check with the people who do, right?

Sneak Shake is a range of caffeinated milkshakes - a version of Sneak’s base formula that’s designed to be mixed with milk. Flavours skew a little creamier and richer - things like Vanilla, Caramel Latte and Banana Waffle.

Nothing at all - the Sneak Shake base formula is the same as our Energy range. The only difference is what you mix it with.

Shake can be mixed with any milk or milk alternative - oat milk would be our recommendation, but cow’s milk works great too.

Please allow 1-2 working days for your order to be dispatched. Shipping time starts once your order has been dispatched. 

DPD Next Working Day Delivery* - £5.99 (UK only)

Standard Delivery (3-5 Days) - £3.99 (UK only)

For orders to the rest of the world, please check out our shipping page.

If your order hasn’t been scanned or updated for more than two working days, contact our customer services team. Please note that if you order on a Friday and select the 3-5 working day delivery option, there won’t be a tracking update until the following week.

Please check with any neighbours or any safe places on your property this could have been left by the courier. If you can’t locate your order, our customer services team can look into it for you - please contact them here.

If you select standard delivery (3-5 working days) when you place an order, the order will be dispatched via DPD then passed over to Evri for delivery.

If you’ve selected the next working day delivery service, you can change the address on your order, or request for it to be delivered to a pick-up point. You can request this via the DPD app or the DPD website using the details associated with your package.

Unfortunately we cannot change or amend addresses on orders using the standard delivery service.

Sneak shakers are dishwasher-safe, (except for the clear plastic and 'Metal' shakers). We recommend washing by hand with warm, soapy water, just to ensure they’re kept in the best condition. Allow the shaker to dry completely before you replace the lid, and leave the cap open to prevent moisture from accumulating when in storage.

All of our shakers except the Tank Shaker come with a grill to ensure the smoothest mix possible.

Every piece of apparel on the site has its own size guide on the product page.

Some of our apparel is made-to-order - this means it’ll be dispatched separately from the rest of your order. Please allow 2-5 working days for dispatch and 2-5 working days for delivery. Tracking info will be available in your account once your order has been dispatched.

As you might imagine, our reaction times at Sneak are pretty quick - in order to meet our super-fast delivery times, we process orders rapidly. Unfortunately this means it’s not possible to cancel or edit orders once they’ve been placed. Please see our returns section for info on sending your order back.

You can login to your Sneak Account, or check your order confirmation email, which should arrive minutes after you place your order.

Sounds obvious, but please check your junk/spam folders first - and double-check that the email address you provided with your order was spelt correctly. If you still can’t see your confirmation email within a couple of minutes of the order being placed, you can contact our customer services team.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please contact our customer service team by emailing info@sneakenergy.com. We’ll provide you  with information on how to return any items. 

If your item is made-to-order apparel (dispatched separately), you can return it here: 

Sneak Energy Limited

4th Floor Queens House

Queen Street

Manchester

M2 5HT

United Kingdom

Please note this return address is ONLY for made-to-order merch. All other returns must be arranged through the customer services team.

Glad you asked. Sneak Elite is our loyalty scheme, built to reward you every time you stock up on Sneak. You can earn points, climb tiers to unlock exclusive rewards and cash in your points for sweet, sweet discounts. You’re automatically enrolled into Elite when you place an order with us.

Every £1 you spend with Sneak gets you 3 Elite points. You can also earn points by following us on social, leaving reviews (one per order) and referring friends - which we’ve made easier than ever.

Everyone starts out in Bronze tier. Entry into Silver and Gold tier is based on spend. Once you cross the threshold for each tier, it can take up to 7 days after your qualifying purchase for your account to be upgraded, to allow for the order to be fulfilled.

If there’s a product in the Elite Store you’ve got your eye on, log in to Sneak Elite and hit ‘REDEEM NOW’ on the product you want. Then add it to your basket. 

You’ll only be able to redeem Elite Store items if there is one other Sneak product in your cart, and you can only redeem one Elite product in any one basket. 

You can also cash in your Elite points for discounts on orders over £35 - use the drop-down menu when you reach checkout, or hit ‘REDEEM’ on the discount you wish to use in your Sneak Elite account, then copy the code and enter it at checkout. Once you have converted your points into a money off coupon you will have 1 month to use it before it expires so don't forget!

Our referral system is easier than ever. Head to the ‘Tell A Friend’ page.

They’ll receive an email with a link to Sneak - when they follow the link, they’ll automatically get 20% off. Once your friend completes their order, you’ll bag 1000 points direct to your Elite account (redeemable for £10 off at checkout).

For a successful referral, the referred customer must be a new customer, with a different billing, shipping and IP address from the referrer.

The refer a friend code will expire one month after the link has been shared with your friend. If your friend has not used the code within the month please re-send this via our ‘Tell A Friend’ page to generate a new code.

Please note Sneak G.O.A.T is excluded from all discount codes.

Your points will expire if you don’t make a purchase on the Sneak store in a 2-year period.

Upload your receipt on Sneak Elite page to claim 100 points per can. The receipts are treated within 2-3 working days.

Only valid for cans bought in a physical store. 100 points per can, no maximum number of cans per receipt. Receipts must be less than 3 months old.

Please note Sneak G.O.A.T is excluded from all discount codes with the exception of vouchers earned through SNEAK ELITE.

If we’ve specified a product is limited, we won’t be restocking it once it’s sold out. If it’s a permanent flavour, it’s around for the long haul, and a restock will be a few weeks away. Hit the ‘NOTIFY ME’ button on the product page to get an email alert when it lands!

Discount codes can’t be used in conjunction with other offers, and you can’t use two codes on the same order. If you’ve got an offer stacked with a discount code, the checkout will favour the discount that offers you the biggest saving. We’re good like that.

Please be aware that we reserve the right to withdraw offers or discounts at any time without prior notice, even if an end date was specified.

No - you’ll need to manually redeem your free gift by hitting REDEEM in your cart. Free gifts can’t be combined with any other discounts or offers.

Free gifts cannot be redeemed in conjunction with any other offers.

Your SMS sign-up code will only work on our permanent flavour range - it isn’t compatible with limited edition products and can’t be used in conjunction with any other code or offer.

SNEAK EATS CHOCOLATE BROWNIE 1.7kg: 

Ever wished you could just eat a chocolate brownie for every meal? Of course you have, you’re only human. SNEAK EATS Mealtime Shake is a complete nutritional solution - literally a full meal in great-tasting shake form. With 31g of protein per serving, 25 essential vitamins and minerals, this chocolate meal replacement is simple, convenient - and let’s face it, it’s SNEAK. It’s going to taste incredible. 

SNEAK EATS VANILLA 1.7kg:

 Everyone likes vanilla. It’s a scientifically-proven FACT. And speaking of science - in SNEAK EATS, we’ve managed to come up with a complete nutritional solution; literally a full meal in great-tasting shake form. With 31g of protein per serving, 25 essential vitamins and minerals, this vanilla meal replacement is simple, convenient - and let’s face it, it’s SNEAK. It’s going to taste incredible.  

SNEAK EATS STRAWBERRY 1.7kg: 

Mealtimes just got a whole lot sweeter. Our Strawberry variant of the SNEAK EATS Mealtime Shake is a complete nutritional solution - literally a full meal in great-tasting shake form. With 31g of protein per serving, 25 essential vitamins and minerals, this strawberry meal replacement is simple, convenient - and let’s face it, it’s SNEAK. It’s going to taste incredible.

SNEAK EATS SALTED CARAMEL 1.7kg:

Good nutrition doesn’t have to taste like broccoli or beans. Turns out it can taste like Salted Caramel instead. SNEAK EATS Mealtime Shake is a complete nutritional solution - literally a full meal in great-tasting shake form. With 31g of protein per serving, 25 essential vitamins and minerals, this salted caramel meal replacement is simple, convenient - and let’s face it, it’s SNEAK. It’s going to taste incredible.

SNEAK EATS CHOCOLATE BROWNIE  1.7kg: £30.00

SNEAK EATS VANILLA 1.7kg: £30.00

SNEAK EATS STRAWBERRY 1.7kg:  £30.00

SNEAK EATS SALTED CARAMEL 1.7kg:  £30.00

Nope, SNEAK EATS is Permanent and available on subscription.

Nope, no order limits.

Yes. Sachets will not be available for individual sale but they will be Included in our SNEAK EATS starter packs.

Yes.

Mix 500ml of water with 4 scoops. 

We recommend using a ball shaker for this.

We recommend no more than 5 portions a day.

400 kcal per portion

The Shaker is plastic, holds 1000ml and features soft touch single walled casing. Our Shaker has a grill inside and comes with a metal mixing ball.

Yes, all our Plastic Shakers are dishwasher safe.

No they come as they are.

On your first EATS order you will receive a free shaker with the order. This shaker will not appear in your basket however this will appear on your order confirmation email as it is added from our end. 

*your first eats order will be counted as the first time that you purchase a full size pouch of any EATS product.

Yes! Shakers will also be available to purchase separately. You will find these on the merch page instead of the EATS page.

1 serving per sample sachet.

No - free shakers come with your first purchase of any full sized EATS pouch. Shakers are available for purchase on our merch page.