Subscriptions

40-serving energy tubs, Shake, Hydrate and Cans are all available through Sneak Subs. Please note: limited edition flavours will NOT be available through subscriptions.

You can subscribe to as many products as you like.

We accept all major credit/debit cards along with PayPal, Amazon Pay and Apple Pay. You can also use accrued Elite points to pay for your first subscription order only - all subsequent orders will need to be paid for using a regular payment method.

Unfortunately, we don't currently accept Buy Now, Pay Later products on Sneak Subs - that includes Klarna and AfterPay. We know this isn't ideal, and we're keeping an eye out for any changes in the future. You can still use Buy Now, Pay Later options on one-time purchase products.

All UK-based subscription deliveries will be handled by EVRI. At this stage, this is the only courier option we provide and unfortunately we have no option for customers to select a preferred courier. 

You’ll be billed in line with your selected frequency - so it’ll be every 1, 2, 3 or 4 months, on the same day as your original subscription purchase. For example, if you subscribe to a tub every 2 months on the 22nd, you’ll be billed every month on the 22nd.

Yes. You will receive a confirmation email 3 days prior to your subscription order being placed, to give you a heads up.

Head to your Sneak account and select Manage Subscriptions - this will take you to your customer portal, where you can tweak your subscription to your heart’s desire. If you don’t have a Sneak account yet, you’ll need to make one.

From your custom you can:

• Edit your subscription (change the flavour or the product)
• Change your delivery dates
• Skip, pause or delay deliveries
• Add, edit or remove payment details
• Update your address
• Add one-time products to your order

Head to your Sneak account and select Manage Subscriptions. Login to the customer portal and you’ll be able to manage your entire subscription - including cancelling and pausing your subscription.

You have until 24 hours before the renewal date to cancel or make any changes to your subscription. Once the subscription has renewed, you’ll receive a confirmation email and we won’t be able to amend the order. 

If you’ve cancelled a subscription in the past but you want to come back for more, head to your Sneak account and select Manage Subscriptions. Login to the customer portal and select ‘Inactive’. Click +Reactivate to get your subscription up and running again. 

If the subscription shows as ‘expired’, it can’t be reactivated. You’ll need to checkout on the regular store with a fresh subscription for that item. 

You’ll rack up double points on your subscription purchases. So every £1 spent is worth 6 points' now that we've doubled Elite points on subs orders.

You can spend your Elite points on your first subscription order, either as full payment or for an exchanged discount amount. Unfortunately, you can’t use Elite points on any subsequent subscription orders. When using Elite points on your first order, you’ll also need to add a backup payment method within your account settings, ready for the next month’s subscription to renew.

If you buy a subscription item along with a one-time purchase item, any applicable discounts will apply - but the discount would only be applicable to the one-time purchase products. We don’t accept discount codes on subscription orders. Recurring subscription orders are ineligible to receive free gifts.

All subscriptions will be renewed at the price of the initial subscription order. However when you subscribe, you'll get sweet perks on every subscription order including 20% off first and recurring orders, and double Elite points on subscriptions. 

First off, we’ll send a notification to your email address if anything in your subscription order is out of stock at the time of placing the order. At this stage, you’ll have two options:

OPTION 1 - WAIT. You can sit back and do nothing and wait for your chosen product to come back in stock - it’ll be dispatched automatically as soon as it’s available again, and you’ll get a notification when it does. 

OPTION 2 - CHANGE YOUR ORDER. Head into your Sneak Subs portal and you’ll be able to swap out the item that’s out of stock for something that’s readily available.